3 posts about
public service

My Pispective on the Precariat and the Public Sector

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(A pispective is when you write about something using only 314 words) There is a large and growing group of people in the world who comprise the precariat. Their work situation is unstable and they lack the unifying narrative that secure work provides. They are paid by the hour and lack additional support such as pensions or sick...
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Service Businesses That Don't Serve

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The defining trait of a customer is the capacity to choose to not consume. A ‘service’ business such as an internal analytics business unit or a public sector agency only has customers if the intended beneficiaries of the agency can choose to not consume the service in question. If they cannot choose to not consume, they are not...
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We're All In The Public Service

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Good ethics is all a business has. A business cannot exist in isolation from the society that sustains it. Providing sustenance is a choice. The capacity to choose isn't static. Choices change. A business grown comfortable in the expectation that society needs it is a foolish business. Such has become the state of the business of government. It...
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